nokabox returns are free and easy! You may return any nokabox product within 30 days of purchase, for any reason.
(Psst: If you need to return something now, visit our return portal)
The steps are simple:
- Request a return within 30 days of purchase. You can choose a refund to your credit card, a gift card for store credit, or an exchange.
- We will email you a pre-paid shipping label for you to print.
- Package up the product in the original box, and attach the shipping label.
- Drop off the package at your nearest US Postal Office.
- Once we receive your return, we'll make sure it looks alright* and then issue your refund, credit, or exchange.
*Please keep in mind that any returned product must be unused, and returned in its original packaging.
Questions? Please get in touch!